“Just one more” has joined the payroll. Ours.
A Thru Z Pediatrics lists four San Antonio locations and one in Schertz. Our supplied correspondence says the original scope covered four locations while we managed five Google Business Profiles. The signed agreement is not included, so that email records our position rather than settling what additional fees were agreed.
From our side of the desk, the arrangement had the mathematical charm of ordering four pizzas, requesting a fifth, and explaining that the box should be delighted by the exposure.
“Just one more” is a lovely phrase until it starts bringing friends: another profile, another post, another technical request. Eventually “just one more” needs its own desk, email address, and quarterly performance review.
The work list had developed hobbies
The partial email in Exhibit C describes website work, IT assistance beyond website support, Google posts, and technically demanding Google Ads management replacing earlier social-media work. It also asks for an overdue payment and discusses hosting reimbursement.
That email is useful evidence of what HyperHive communicated. It is not a signed change order, an independent performance report, or proof that every additional item was agreed as a separately billable service. We are keeping those distinctions visible because the facts should be doing more work than the punchlines.
Our complaint is that the commercial closeout remains unresolved according to our account. The Schertz location is included because it is one of the five locations we discuss—not because its clinicians or employees are being accused of creating a separate debt.
Our calculator has declined to do interpretive dance.
The practical answer is to compare the agreement, approved changes, and completed work, then reconcile the charges. The number five is welcome at the table. We would simply like the budget to acknowledge its existence.
A Thru Z can provide its agreement, response, or proposed resolution at info@hyperhive.ae. A change order would be especially welcome. It is like “can you also,” except it has remembered to bring its wallet.
The receipts. Private bits blacked out.
Selected correspondence supplied by HyperHive. Black boxes permanently cover private details; the remaining pixels are unchanged. Select an image to read it at full size.
Exhibit C, page 7. The recipient’s email address, private payment URL and development-preview links are blacked out. The full date and email header are absent from the supplied capture. This is HyperHive’s written position; the signed agreement and recipient’s response are not included.
Text excerpt and context
“The original scope referred to four locations; we currently manage five Google Business Profiles.” The email also requests reimbursement of hosting expenses against an itemized breakdown.
What this article relies on
- Exhibit C, page 7: partial email stating four locations in the original scope and five managed Google Business Profiles.
- The same exhibit describes additional work; no signed agreement or approved change order is included.
- A Thru Z's public website identifies five locations, including Schertz.
The privately reviewed seven-page notice package contains drafts and selected correspondence, not a complete accounting ledger or both parties’ full correspondence. Private payment links and recipient details are excluded.
A response is welcome.
An authorized representative of A Thru Z Pediatrics can provide a response, corrections, supporting records, or a proposed resolution.
info@hyperhive.ae